Questions & Support

Thanks for your interest in the Teacher Summits! We’re here to help you and here's how...

  1. Before opening a ticket, please review the following Frequently Asked Questions below.
  2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.

Frequently asked questions

About the Teacher Summits

What is the VIP Super Bundle?

The Teacher Summits VIP Super Bundle gets you instant and permanent access to all mastermind video sessions presented in this online conference. It also includes bonuses like downloadable audio files, professional development certificate, teaching materials, resource list, and more.

All this is inside your secure VIP Super Bundle area where you can log in and access everything, anytime you want 24/7 forever.

What’s the difference between the Free Pass and the VIP Super Bundle?

With the Free Pass, you can only watch the speaker sessions for 48 hours each, during the live summit. However, if you upgrade to the VIP Super Bundle, you'll get lifetime, on-demand access to the summit plus exclusive limited-time bonuses, inside our members area where you can go at your own pace.


FREE PASS

VIP SUPER BUNDLE

Access to Core Summit Sessions
($498 value)

During Summit Week

Lifetime

Session Expiration

Limited Time - 48 hours

24/7 Permanent access
Never expires

Comment and Ask Questions on Facebook

Virtual Goodie Bag
($148 value)

Delivered after the Kick-off Party

Instant Access

Playbook
($98 value)

MP3 Audios
($148 value)

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Transcripts and Notetakers
($249 value)

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PD Certificate
($148 value)

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Option to Purchase Graduate Credits or State Accredited PD Hours

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Instant Access to All Sessions
($298 value)

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What's the difference between the PD Certificate and the State Accredited PD Hours Certifications?

The 14-hour PD certificate is included with any purchase of the All-Access Pass. It will be automatically generated with a unique serial number after completing all the sections inside your VIP area. While many schools accept our PD Certificate, you should check with your school administrator if they will honor it.

Any teacher that teaches in IL, MA, NY, PA, and TX also gets the VIP Bundle PD certificate.

Only the teachers who wants any of following certifications can select to purchase the State Accredited PD Hours option we are offering in partnership with Idioma Education and Consulting:
● Illinois CPDU Certificate
● Massachusetts PDP Certificate
● New York CTLE Certificate
● Pennsylvania ACT48 Certificate
● Texas CPE Certificate

This State Accredited PD Hours option is for 15 hours and requires teachers to submit a template that will be revised and submitted to those states by Idioma Education & Consulting. That is why there's an extra cost involved in this option.

Can I purchase a VIP Super Bundle for a previous Summit?

Yes! In every edition we bring together an amazing group of expert teachers that covers a wide variety of topics. Their invaluable insights stand the test of time, serving as a continual point of reference for teachers around the clock.

Who is the Teacher Summits VIP Super Bundle for?

  • The Teacher Summits provide Professional Development to any teacher at any level
  • If you are a new teacher or have been teaching for years, the Teacher Summits VIP Super Bundle is equally useful.
  • All the information provided can be used by teachers of any subject
  • The content inside the VIP Super Bundle is for educators who want to save time and effort on experimentation and do what works in real classrooms today.
  • The online format of the Teacher Summits VIP Super Bundle gives teachers the freedom to access world-class expert masterclass sessions over and over on their schedule.
  • Teachers that can't afford to travel to a live conference, workshops or seminars find the All-Access Pass very accessible and convenient.

How much time do I have to watch the sessions? Do they expire?

With the Free Pass each presentation will be locked away 48 hours after it is released.
With the VIP Super Bundle the sessions never expire. The VIP Super Bundle gives you permanent access to everything. Watch the videos, download the bonus materials or listen to the audio recordings at your own pace.

Where can I find more details about each session?

You can find the full descriptions of the sessions here.

Where can I ask questions about the presentations?

Join the Teacher Excellence Lounge Facebook Group to interact with us, the presenters and ask questions.

Each video session  includes a link to the presentation's thread on this group where you can ask or comment. 

Is the conference completely online?

Yes, it’s 100% online.

How do I get my PD Certificate?

The PD Certificate is included with the purchase of the VIP Super Bundle.
When you complete the Teachers Summit, you will automatically receive a PD Certificate with a unique serial number in your email.
You can print and present the certificate to your administrator. No hard copies will be mailed.
For the PD Certificate to be issued, you need to mark every item "complete" including all the sessions, bonuses, and discount sections. Follow the complete step-by-step instructions located inside “SECTION 0" of the VIP Super Bundle member's area.

Can I access this material on my iPad, iPhone, or Mobile device?

Yes! With the VIP Super Bundle, you can take any of the audio sessions or written session notes, action worksheets and put them on your mobile device for easy access, anytime, anywhere. The video sessions can be streamed inside the members area.

About the purchase of the VIP Super Bundle and Upgrades

I purchased the VIP Super Bundle, how do I log in?

First-time logging in. When you purchase the All-Access Pass you will receive an email confirming your enrollment to the Teacher Summits and you will have to confirm your email address and create a password. Check your inbox, spam, promotions, or junk folders for an email called: [START HERE] ✅ Confirm your email to login to the Teacher Summits


  • NOTE: If you purchased the Spanish Teacher Success Academy (STSA) All-Access Pass, previous World Language Teacher Summit All-Access Passes, or the Spanish Teachers Collaborative Bundle with the same email address, the step of confirming your email and creating a password is not necessary. You will be enrolled in the Teacher Summit, and you will be able to access everything from the same place. You can jump right now to the login page here.
    Logging in again in the future. Since you purchased permanent access with your VIP Super Bundle you will be able to access the sessions anytime, as often as you like in the future. To log in again, visit and bookmark the login page here.

    If you need to reset your password, use the Forgot Password option located below the green button.

I purchased the VIP Super Bundle, but I have not received the instructions to log in, what can I do?

1. Check your spam, promotions, or junk folders.
2. If it’s not there, two things could have happened:

Your email has a typo. Yep! That happens a lot. But don’t worry, send me a message with your full name and the correct email address and I will locate your record and fix it.
If you used your school email address to sign up, there’s a chance that your school network is blocking our messages. Send a message to your IT department and ask them to whitelist www.speakinglatino.com. Be sure to have them forward any pending emails they are holding.

Can you send me a receipt?

Consider it done! A purchase receipt is automatically generated after the purchase is completed and sent to your email.

Check your inbox, spam, promotions, or junk folders for an email called Speaking Latino: Invoice.

If it’s not there, send me a message to support@speakinglatino.com

I purchased the Action Guide, where is it?

The Teacher Summits Action Guide ebook includes the presentation notes and suggested action steps that you can take to start implementing what you learn in each presentation. It is an optional purchase offered at a special price with the VIP Super Bundle to help you to TAKE ACTION.

It was automatically sent to your email. Check your inbox, spam, promotions, or junk folders for an email called [DOWNLOAD 📥] Your Action Guide for the Teacher Summit. If it’s not there, send me a message and I will resend it again.

Payments and Returns

What are your payment options? Do you accept Purchase Orders?

We accept all major credit cards and PayPal. Should you have any problems with your payment: please send me a message to jared@teachersummits.com


We also accept purchase orders from schools and educational institutions. To start the Purchase Order process with us, fill out the this form. The balance must be paid in full before access is granted to the sessions.

Can my school district purchase a group pass?

Yes, if you have 6 or more people, then please contact us here for group pricing.

What’s the return and cancellation policy?

Your VIP Super Bundle comes with a 100% money back guarantee.

If you don’t love it, get your money back within 7 days, guaranteed.

You’ll get access to all the value-packed, world-class expert masterclass sessions. This allows you to watch and listen to your schedule.

Learn and take massive action by applying the lessons our experts present and take full advantage of the exclusive bonuses. If you aren’t satisfied, we’ll refund your money no questions asked (as long as you didn’t buy for just getting to download all the bonus materials).

Thanks for reading! If you still need our help, please send us an email below! We’ll get back to you. Promise!

This support system is intended to address technical issues and concerns for the Teacher Summits online conference itself. If you have any teaching, pedagogy, or education-related questions about these videos, we encourage you to reach out directly to the speaker who is most relevant to your question via their established communication channels or our Facebook group here. We are unable to answer any specific educator/teaching related questions through this system. Thank you.

Get your free ticket to 25 masterclass sessions

Gain valuable insights from outstanding educators on how to manage your classroom with confidence and success.

Reserve your virtual seat for the largest free professional development opportunity for school teachers this fall.

Plus, your free Playbook and Goodie Bag as gifts!